Found Description
**Zscaler Administrator (L3)****Location**: Mexico (CDMX, Guadalajara, Monterrey)**Language**: English & Spanish (mandatory)**Role Summary**We are looking for a highly skilled **Zscaler Administrator (L3)** to lead the design, administration, and optimization of Zscaler platforms, including ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access).
**Key Responsibilities**- Monitor Zscaler dashboards, alerts, and platform health- Manage and optimize ZIA, ZPA, and related modules such as ZDX- Design, implement, and maintain security policies aligned with business requirements- Troubleshoot complex connectivity issues (SSL inspection, web access, performance)- Analyze logs, packet captures, and proxy traces for advanced incident resolution- Configure and maintain forward proxy, GRE/IPsec tunnels, and Zscaler App (Z App) deployments- Perform root cause analysis (RCA) for major incidents and ensure timely resolution- Coordinate with vendors (Zscaler Support) for escalations and...