Zoho Consultant

The Zoho Consultant is responsible for helping clients maximise the value of their Zoho investment through solution consulting, implementation, support, and user enablement. The role combines business analysis, system configuration, client engagement, and problem‑solving to deliver successful outcomes throughout the client lifecycle.

Key Responsibilities

1. Solution Consulting & Pre‑Sales

• Participate in discovery sessions to understand client requirements, challenges, and business processes.
• Analyse requirements and recommend appropriate Zoho solutions.
• Assist with solution demonstrations, workshops, proposals, and implementation estimates.
• Document business requirements and solution designs.
• Support proof‑of‑concept and solution validation activities.

2. Implementation & Configuration

• Configure and customise Zoho applications to meet client requirements.
• Bu...