Zendesk CRM Platform Admin: Health & Governance

Ria Money Transfer is seeking a System Administrator to ensure stability and performance of the Zendesk-based CX servicing platform. You will collaborate with Services Architects, analysts, stakeholders, and vendors to implement enhancements and maintain governance across servicing teams.

The role focuses on platform health, change management, and delivering practical, scalable solutions for business users. Strong communication with both technical and non-technical teams is essential.