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WSS Process Coordinator

Capital One National Association

muntinlupa, metro manila, Philippines Full-time June 07, 2026

Found Description

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) WSS Process Coordinator

Summary

To support Capital One Philippines and US Card internal sites in managing various administrative duties in the Workforce Management Scheduling system ensuring accuracy in associates’ schedules and in execution of scheduling and absence management solutions.

General Responsibilities

  • Administrative responsibilities
    • Plots pre-planned off phone activities in the Workforce Management Scheduling system for Capital One Philippines and US Card internal domestic sites to make this information available to the Scheduling and Operations team.
    • Administers corrections on associate’s schedules based on Fair Labor Standards Act (FLSA) exception report by regularly checking incoming FLSA schedule correction request from various sources through the Workforce mailbox.
  • Audit and Control

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