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Workplace Facilities Co-ordinator

EMCOR UK

Belfast, Northern Ireland, United Kingdom Permanent Full Time July 16, 2026

Found Description

Job Purpose:

The postholder is responsible for delivering a seamless front-of-house, workplace, and events experience within the two main BBC buildings in Belfast. The role ensures all visitors, staff, and stakeholders receive a high standard of customer service, while maintaining operational readiness across reception, workplace services, and event coordination. The post holder acts as a central point of contact for customer service, workplace coordination, and event management, ensuring the environment is safe, efficient, and aligned with business needs.

Duties:

Customer Experience & Front of House

  • Deliver a professional, welcoming, and consistent customer experience.
  • Act as a key point of contact for queries, requests, and issues.
  • Manage visitor access, passes, and host notifications.
  • Operate telephones/switchboard in line with service levels, answering, screening, and forwarding calls, taking messages when...
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