Found Description
Darest Consulting is the entity dedicated to the Darest group, active for nearly 50 years in Switzerland.Workplace Engineer - 50%ContextAs part of the evolution of its Digital Workplace environment, our client is looking for a Digital Workplace Specialist / End-User Computing Engineer to strengthen its IT team. You will intervene in level 3 support, continuous improvement of services, and processes related to modern workstations.Main MissionsL3 Support and incident management- Handle complex incidents escalated by L1/L2 support teams.- Perform Root Cause Analysis.- Analyze logs, crash dumps, and technical data to identify recurring issues.- Provide support for End-User Computing services.- Assist users in resolving incidents and adopting best practices.Maintenance and continuous improvement- Administer and maintain workstation management solutions.- Deploy and supervise security patches and updates via Endpoint Management tools.- Ensure equipment compliance with security and configu...