Workplace Engineer – 24X5 L2 Support & Incident Management

FLSmidth is seeking a Workplace Support Engineer (L2 Support) in Monterrey, Mexico.
This role involves providing advanced technical support and ensuring the performance of workplace infrastructure across a shift-based hybrid model.The ideal candidate will possess over 5 years of experience in workplace support, strong technical skills in Microsoft 365 services, and the ability to diagnose complex end-user issues.
Flexibility for shift work and excellent communication skills in English are essential.
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