Workplace Engineer – 24x5 L2 Support & Incident Management

FLSmidth is seeking a Workplace Support Engineer (L2 Support) in Monterrey, Mexico. This role involves providing advanced technical support and ensuring the performance of workplace infrastructure across a shift-based hybrid model.

The ideal candidate will possess over 5 years of experience in workplace support, strong technical skills in Microsoft 365 services, and the ability to diagnose complex end-user issues. Flexibility for shift work and excellent communication skills in English are essential.