Found Description
Purpose of the Role
The Workplace Adviser (WA) ensures that every Silversquare member feels seen, supported, and valued — and that every commercial opportunity is handled with professionalism and CARE.
CARE is the cultural foundation guiding the Workplace Experience mission:
C – Connect: Build genuine, trust-based relationships.
A – Act: Anticipate needs and respond quickly.
R – Refine: Improve processes, communication, and follow-up.
E – Elevate: Uplift members, teams, and the customer journey.
The Workplace Adviser plays a central role in delivering an exceptional member experience, supporting commercial performance, and contributing to a thriving coworking community, in close collaboration with the Workplace Experience Manager and the on-site Guest Experience Officer.
About the Role
As a Workplace Adviser, you are the customer success engine of your coworking space. You combine hospitality excellence, commercial drive,...