Workforce Services Lead - WFM & Analytics

A leading global professional services company in Taguig is seeking a Workforce Services Senior Analyst to manage report delivery and ensure the integrity of WFM processes. The ideal candidate will have at least 3 years of relevant experience, including supervisory duties, and expertise in WFM functions. Responsibilities include coaching, data management, and quality assurance to maintain operational efficiencies on a client site. This role requires a rotation shift schedule.
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