Found Description
Overview
Bring your energy to Aggreko as a Workforce Scheduler based in Edmonton. You’ll help us optimize technician resources to meet business priorities and achieve excellence in service delivery.
Responsibilities
- Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance.
- Develop technician schedules in consultation with the Service Center Manager and Team Lead.
- Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status.
- Optimize technician resources to meet business priorities and achieve set KPIs for productivity.
- Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges.
- Ensure adherence to customer‑specific safet...