Workforce Manager: Forecasting & Real-Time Scheduling

EXL Service Philippines, Inc. is hiring a Workforce Management professional to oversee forecasting, scheduling, and ensure high client satisfaction. The role involves generating and maintaining capacity plans while leading an engaged team.

Candidates must have a Bachelor's Degree and at least 4 years of experience in Workforce Management, with strong organizational and analytical skills. Flexibility to work shifts and extended hours is essential.