Found Description
Job Description
The Workforce Supervisor manages day-to-day workforce operations, supervises scheduling
activities, and ensures adherence to workforce plans. This role serves as a bridge between strategic
workforce planning and operational execution.
Key Roles and Responsibilities
• Supervise daily workforce scheduling and resource allocation
• Monitor adherence to schedules and service level targets
• Coordinate with operations managers on staffing adjustments
• Manage schedule change requests and time-off approvals
• Train and develop junior workforce management staff
• Prepare daily, weekly, and monthly operational reports
• Handle escalations related to scheduling and capacity issues
• Ensure compliance with labor regulations and company policies
Required Knowledge and Skills
• 2-4 years workforce management...