Found Description
The **Workforce Management Analyst** will be a key contributor in driving operational excellence through precise forecasting and strategic resource planning. In this role, you will develop accurate daily forecasts, provide actionable insights to optimize work distribution, and lead daily service calls to ensure teams are aligned on performance expectations and volume trends. You will also oversee centralized hiring plans to maintain headcount accuracy and support effective capacity planning across the organization.
**Position Responsibilities:**
+ Develop and maintain daily claims forecasts using multi-day work item methodologies, including backlog inventory and service level projections.
+ Lead daily service calls to align stakeholders on performance metrics, expected volumes, and operational priorities.
+ Maintain and validate centralized hiring plans to ensure headcount accuracy for workforce forecasting.
+ Provide insights and recommendations to optimiz...
**Position Responsibilities:**
+ Develop and maintain daily claims forecasts using multi-day work item methodologies, including backlog inventory and service level projections.
+ Lead daily service calls to align stakeholders on performance metrics, expected volumes, and operational priorities.
+ Maintain and validate centralized hiring plans to ensure headcount accuracy for workforce forecasting.
+ Provide insights and recommendations to optimiz...