Workforce Management Analyst II — Hybrid Night-Shift Forecasting

Qualfon is looking for a Workforce Management Analyst II in Manila, Philippines. This mid-level role focuses on strategic planning to ensure optimal staffing and operational efficiency across multiple sites.

Responsibilities include developing forecasts, schedule optimization, and performance analysis in a hybrid work setup. Candidates must have 3-5 years of experience in Workforce Management and a Bachelor's degree in a relevant field.

Strong proficiency in forecasting, WFM tools, and analytical skills are essential.