Found Description
About The Job
The Workforce Management Coordinator will actively manage the staff, support, motivate and retain a Planning team. The ideal candidate will organize the workflow of the team, ensuring that all tasks/duties as assigned are understood, tracked and completed.
As Workforce Management Coordinator, You Will…
- Work closely with the teams to validate capacity plan, review trends and arrival pattern behaviors, understand upcoming launches and impacts in volume
- Provide updates about absenteeism, turnover, HC management, etc in the weekly staffing meetings and/or other forums where those informations are relevant
- Be the point of contact for the team in the MBRs and weekly meetings between the vendor and the client
- Make sure the team is keeping NICE and PIMS systems updated and report any issues/bugs
- Support the team on trend analysis and work very closely with various teams to understand the root causes o...