Workforce Analytics & Vendor Performance Analyst

Shopee is looking for a Workforce Management Analyst to support the management of outsourced warehouse manpower across multiple agencies. This role plays a crucial part in operational compliance and provides data-driven insights to improve workforce quality. Responsibilities include tracking agency KPIs, monitoring vendor performance, and managing the training of new agents.

The ideal candidate will have a Bachelor's degree and 2-3 years of relevant experience, strong communication skills, and an understanding of labor laws.