Workforce Analyst

Equicom Services Inc., is urgently looking for Workforce Analyst who are amenable for a work onsite!

Office Address: 3F Equicom Center 3308 Zapote St., Brgy. Sta. Cruz, Makati City

𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗹𝘆: Kindly fill out the link below and upload your updated resume.

Kindly fill out the link below and upload your updated resume.

Qualifications

• Must possess a Bachelor’s Degree in any field
• At least 1 year of working experience as a Workforce Analyst in a call center setup
• Experience in eWFM, RTA, ESP is a plus
• Excellent written and verbal communication skills in English
• With proven ability to produce complex reports pulling data from multitude resources
• With strong mathematical, analytical, and organizational skills
• Intermediate knowledge in MS Office (Excel, Word, Powerpoint, etc)
• Flexible and quickly adapts to changing business needs and processes
• With strong busi...