Workday Reporting Analyst (night shift)

Primary Details

Time Type: Full timeWorker Type: Employee

Responsibilities

• Provide recommendations on business improvement plans and strategies.
• Develop programs and frameworks that improve SLAs and KPIs.
• Translate business strategies into operational objectives for specific lines of business.
• Drive the performance of the whole team.
• Improve operational systems, processes, and policies to support the organisation's mission.
• Ensure compliance with statutory and corporate service standards and regulations.
• Establish and maintain efficient relationships with stakeholders.
• Resolve escalated complaints and respond to critical issues appropriately.
• Prepare reports on performance metrics, develop action plans for team development, and manage approvals and administration processes.
• Contribute to Consumption Framework development and ensure solutions produced are in line with the...