Workday Functional Analyst (Saltillo)

Role SummaryThe Workday Functional Analyst will be responsible for providing Tier 2 support for our divisional teams to ensure effective data quality & auditing, training and knowledge transfer on Workday key concepts.The role requires effective troubleshooting and defect resolution of issues that arise in Workday and any downstream integrations.Workday modules include: Core HCM, Compensation, Talent Management, Absence Management, Benefits (for NA).
Key ResponsibilitiesIdentify and elevate complex inquiries or cases to tier 3 support, as needed, by forwarding ticketsDistinguish system support tickets from functional tickets through Magna's ticketing systemConduct system audits and notify responsible persons of discrepancies and/or errors to maintain and improve data integrityAdminister and audit Workday user security accessUnderstand and be familiar with existing business process flowsAssist with coordination and delivery of end‐user training to support effective use of Workday...