Found Description
Overview:
(Summary of the role)
Work within a team environment to ensure daily availability of wintel servers with significant business or IT
impact, handling all Windows Server OS installations, administrations, incidents, Root Cause.
Responsibilities:
(Describe the important end results of the job, i.e., what has to be achieved and why. Start
with the most important and number each one separately)
. Implementation of Windows based infrastructure based on business requirements.
. Ongoing maintenance, security, and availability of Windows based infrastructure based on business
requirements.
. Troubleshoot and resolve Windows OS related incidents and problems according to customer processes.
. Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management.
. Liaise with support vendors for maintenance, support or issues resolution.
....