WINDOWS CLIENT DEVICE SUPPORT GLOBAL

The Role of the Windows Device Support Global
Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.

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• Provide technical support on Windows Client devices. This includes Windows (10, 11). Edge, Office 2016/365, Office Companions, McAffee, Bitlocker and INTUNE.
  
• Participates in Incident and Problem management.
  
• Contact with Microsoft editor opening and managing incidents where needed.
  

Skills

Good knowledge and experience with following systems:

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• Windows operating system (10 & 11)
  
• Office 2016/365, Office companions
  
• Edge, McAfee, bitlocker, GPO’s and INTUNE
  

Understanding of core IT Desktop technologies

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• Deployment solutions: SCCM, WSUS
  
• General knowledge: LAN, DNS, Active Directory, Azure.
  
• PowerShell scripting.
  
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