Found Description
Position Summary
Process all guest check-ins, verify guest identity and form of payment, assign rooms, and activate/issue room keys. Set up accurate guest accounts, enter Marriott Rewards information, ensure rates match market codes, document exceptions, and secure payment prior to issuing room keys. Compile and review daily reports/logs/contingency lists; complete cashier and closing reports. Provide guests with directions and property information; accommodate guest requests and follow up to ensure completion. Process all payment types, vouchers, paid-outs, and charges; balance and drop receipts. Count and secure the bank at the beginning and end of the shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Responsibilities
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact for ...