WFM Team Lead - Forecasting, Scheduling & Coaching (Onsite)

Recruitify_HR is hiring an experienced WFM Team Lead in Davao City. This onsite role requires overseeing workforce management functions in a dynamic BPO environment. You will enhance team performance and collaborate closely with operations to align workforce strategies with business goals.

The ideal candidate has 2-3 years of WFM experience in BPO and at least 1 year in a leadership position. Strong leadership and advanced Excel skills are essential for this role.