Found Description
Tp-8f723eaf is seeking a highly motivated WFM Assistant Manager to drive day-to-day operations of the Workforce Management team in Cape Town. You will lead analysts, oversee forecasting and scheduling, and ensure service levels across multiple client engagements.
This role requires 3–5 years in WFM, 2–3 years in leadership, matric, and preferably BPO experience. You will partner with operations, HR, and IT to optimize performance and deliver data-driven insights.
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