Found Description
***Applicants should be available and willing to work on-site and/or from home depending on business needs.***
WFM Business Partner
Position overview:
As a WFM Business Partner you align workforce management strategies with overall business objectives. You serve as an advisor and liaison between the workforce management function supporting a medium sized account or a group of small accounts and other business units or clients.
Key responsibilities:
- Oversee a medium size account or a group of small accounts, acting as a primary point of contact for internal stakeholders or external clients
- Work closely with clients or internal stakeholders to understand business needs and ensure that the workforce management approach meets and exceeds their expectations for delivery and quality
- Ensure proper resource allocation and cost management across the designated accounts
- Optimize WFM performance for the designated account...