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WFM Analyst - Forecasting, Capacity & Performance Hybrid | laya healthcare Shape the future of workforce planning at laya healthcare At laya healthcare, we're passionate about helping people live healthier lives. As one of Ireland's leading health and wellbing providers, we support our members through innovative healthcare solutions, exceptional service, and a commitment to putting people first. We're currently looking for a WFM Analyst Forecasting, Capacity & Performance to join our Customer Care Operations team. This is an exciting opportunity for a highly analytical professional who enjoys turning data into meaningful insights and influencing business decisions through effective workforce planning. Reporting to the Customer Care Operations Manager, you will play a key role in ensuring our Individual Sales, Corporate Services and Outbound Retention teams are optimally resourced to deliver excellent customer experiences while supporting business growth. What you'll be doing Develop an...