Web Dev Support Specialist | Troubleshooting & Docs

Dotdigital is looking for a Technical Support Specialist in Colombia to assist customers with setup and resolve technical issues that require web development knowledge. The role involves troubleshooting customer technical issues, guiding product setup, and writing help documentation.

Ideal candidates will have strong fundamentals in HTML, CSS, and JavaScript, along with excellent communication skills to assist non-technical users effectively. This is a great opportunity to work in a collaborative environment focused on customer success.