Found Description
. Ensure customer needs are met and maintain high levels of satisfaction.
. Oversee full branch operations, including succession planning and staff retention.
. Manage staff performance, development, and operational compliance.
. Promote service excellence and foster a service-oriented team culture.
.Monitor and control warehouse operational costs and budgets.
. Prepare and analyze monthly reports on operations, sales, productivity, and finances.
. Ensure timely collections and resolve overdue payments efficiently.
. Address and resolve customer complaints and claims promptly.
. Maintain health, safety, hygiene, and security standards in the workplace.
. Implement continuous process improvements, SOP updates, and 5S methodologies.
. Manage inventory, assets, and manpower to ensure productivity and accuracy.
. Plan and execute client projects, ensuring operational efficiency and com...
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