Found Description
Why join us?
A senior leadership role overseeing all operational processes and control framework across KL and Kolkata site. It is an absolutely key requirement that the incumbent demonstrates strong leadership of the team, to maintain the highest standards of control and operational support, whilst retaining a motivated and progressive workforce. Developing a high quality and highly capable Operation team with a strong management/supervisory team and depth in quality and succession planning in their organizational model.
Ensure the smooth-running Operations teams in KL and Kolkata, making sure there is a culture of streamlining/Quality/Productivity and risk awareness. Implement supporting strategies, policies, and procedures to ensure that operational (and other) risks are managed closely and effectively, in a commercially sensitive and practical manner. Establish appropriate metrics to monitor controls, productivity, and service levels for all clients. Establish...