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**Location**: CDMX | Aguascalientes**Mode**: Remote**Work Schedule**: Full-time**Level**: AnalystAt Nissan, we don't just build cars - we're revolutionizing mobility.We are a global leader in the automotive industry with an outstanding track record in innovation, and today we are looking for talented people like you to join us on this exciting journey.Join our team as **Voice of Customer Support Analyst**to manage and solve customer complaints, coordinating special project requests, and ensuring exceptional customer service.This role involves close collaboration with TCS Engineers, dealership personnel, and various internal departments to address and resolve quality concerns and product-related issues.The analyst will handle customer inquiries, document interactions, and participate in special projects, all while maintaining high standards of communication and efficiency.
**You will**:- ** Address Customer Concerns**: Follow up on customer feedback from the Quality Connection Su...