Voice Network Engineer (Lagos De Moreno)

ResponsibilitiesNetwork Voice Administrator role with onsite rotation shift.Expertise in UCCE, ICM, Cisco IPT with 4+ years of relevant experience.Expertise in SIP protocol, SIP call flow, and SIP troubleshooting.Implementation experience and background.Lead and support major version upgrades and platform migrations.End‐to‐end UCCE troubleshooting.Hands‐on experience in SQL queries.Cisco Dialer experience and troubleshooting.End‐to‐end coordination with TAC and third‐party vendors.Incident management and release management experience.Cisco ICM scripting knowledge (optional).
Location: Guadalajara.Working model: Office from day 1 (Secure Room).
Working days: 5 days including weekend support.Working shift: rotation shift.BenefitsPantry vouchers up to 10% (max $3,******).
Life insurance.Direct hiring, 100% payroll mode.SGMM family premium coverage plan.Minor medical expense insurance (reimbursable).
Savings fund 13% (annual capped $107,******,****** per month).
Exte...