Found Description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Position Description
Position Title: Commander Service – Technical Support Level 1
Location: Philippines
Reporting to: Program Manager
Brief Summary / Overview Of The Role
Technical Support caters service or support to services such as IPV, DSL, NBN, Phone and Fixed Line services, Mobility and emails. They provide end to end support to resolved or suggest resolution guided by quality and standard handling. They are tasked to take inbound, outbound, email support and collaborates with Suppliers and Dealers (LCC) to fix Technical problems.
A Snapshot Of Your Role
- Resolve product/service concerns by means of “End to End” Support and Application of ...
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