Found Description
Join our Managed Services Operations as a Virtualization Analyst in the NOC, focusing on supporting enterprise and mid-market customers. This role emphasizes proactive monitoring and troubleshooting.
As a Network Operations Centre Analyst, you will utilize your 2+ years of experience in managed IT services. You’ll be tasked with ensuring network uptime, resolving technical issues, and collaborating with internal and external teams on solutions. Ensuring high availability of our services is critical in this position.
Key Responsibilities:
• Monitor managed environments and respond to alerts
• Troubleshoot issues related to networks and applications
• Collaborate with teams for effective solution implementation
• Provide technical support to customers efficiently
• Document and track incidents using ticketing systems
Requirements:
• Minimum 2 years in a data center environment
• Strong knowledge of networking fundamentals and OSI model
• Hands-on experien...
As a Network Operations Centre Analyst, you will utilize your 2+ years of experience in managed IT services. You’ll be tasked with ensuring network uptime, resolving technical issues, and collaborating with internal and external teams on solutions. Ensuring high availability of our services is critical in this position.
Key Responsibilities:
• Monitor managed environments and respond to alerts
• Troubleshoot issues related to networks and applications
• Collaborate with teams for effective solution implementation
• Provide technical support to customers efficiently
• Document and track incidents using ticketing systems
Requirements:
• Minimum 2 years in a data center environment
• Strong knowledge of networking fundamentals and OSI model
• Hands-on experien...