Virtual Receptionist

We're in urgent need ofVirtual Receptionist - Customer Service for a well-established company located in Pampanga, this opportunity is for Direct Hire, send us your applications now and we'll be in touch shortly.

• Answer all incoming calls within 3 rings to SOI standards.
• Effectively manage each call as directed via the computerized console instructions.
• Each call is answered differently, and the Virtual Receptionist needs to be able to change how they answer and manage the caller, following the clients’ unique instructions as updated on the console.
• Develop to be able to comfortably handle up to 80 calls per day.
• To research and understand each company’s business and to make appointment bookings and diary management on behalf of our clients.
• To have a good understanding of English both verbal and written, with a high level of comprehension.
• To take accurate and timely messages via email using outlo...