Virtual Process - Customer Service Representative

Virtual Process - Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

On-site - Pasig No Exp Required, High/Senior High School Full-time

Job Description

This role involves handling inbound and outbound calls, emails, or chat inquiries from corporate banking clients, providing accurate information on corporate banking products, services, and processes, and ensuring compliance through proper documentation.

Qualifications

• At least High School Graduate
• Good verbal and written communication skills
• Willing to learn and grow in the BPO industry

Key Responsibilities

• Handle inbound and outbound calls, emails, or chat inquiries from corporate banking clients
• Assist clients with account-related concerns, transactions, and service requests
• Provide accurate information on corporate banking products, services, and processes
• Verify cl...