Found Description
**Please submit CV in English**
We are seeking a reliable and proactive _Virtual Leasing Assistant_ to join our team.
In this remote role, you will play a key part in supporting our leasing efforts and maintaining resident satisfaction.
You will be the first point of contact for new leads and an important support resource for current residents.
**Key Responsibilities**:
- Answer and direct incoming calls professionally
- Maintain communication with current residents, addressing questions and ensuring satisfaction
- Assist prospects throughout the leasing process by providing information, scheduling tours, and following up
- Send personalized follow-ups and updates to prospective renters
- Report daily on lead activity and resident interactions
- Collaborate with the on-site team to ensure smooth handoffs and consistent service
**Qualifications**:
- Previous experience in leasing, customer service, or virtual assistant roles preferred