Virtual Assistant (Admin, Email & Marketing Support)

Role Overview

We are seeking a Virtual Assistant to support administrative operations, client onboarding, email management, social media scheduling, and newsletter formatting for a digital health platform. This role is primarily process-driven , meaning templates and instructions will be provided. The ideal candidate is highly organized, comfortable following structured workflows, and able to manage communications and data accurately.

Scope of Work

Email Management & Client Onboarding

• Manage inquiries forwarded to
• Send templated responses to new leads and clinics
• Organize and maintain email contact lists
• Send scheduled emails for:
  • Trial updates
  • Payment reminders
  • Business updates
  • Non-paying subscribers
• Create accounts for clinics in the company platform by:
  • Entering clinic details
  • Generating login crede...