VIP Support Specialist

CTC is looking for a VIP Technical Support Specialist who will be responsible for providing support services to our senior leaders. This individual must be hyper-focused on providing excellent customer experience to the user base. This is a highly visible role functioning as the face of IT support for our C-Level, senior executive staff, and board members. The work environment is dynamic and highly demanding of quality results through proven problem and time management. We are seeking a candidate who can work on-site five days a week at our national head office in Toronto, ON.

Responsibilities

• Focus on delivering a positive customer experience.
• Act as a trusted IT Advisor to the executives and their staff while maintaining a high level of confidentiality for all VIP activities/tasks.
• Work closely with the Information Technology, Applications, Help Desk and Security teams to develop solutions that will enhance the env...