VIP Engagement Executive in Edmonton

Lead high-value player relations in Edmonton as a VIP Engagement Executive. Deliver personalized service that enhances loyalty and retention while managing VIP events and experiences.
We are seeking a skilled VIP Engagement Executive based in Edmonton, Canada. This role involves managing relationships with high-value players, ensuring they receive exceptional, personalized attention and service. You will play a pivotal role in supporting CRM initiatives while representing the brand at exclusive VIP events across Alberta.
Key Responsibilities:
• Manage a portfolio of VIP accounts to drive retention
• Plan and coordinate local VIP events and player experiences
• Analyze player behavior and market trends for insights
• Develop engagement strategies including rewards and offers
• Monitor player performance and satisfaction metrics
Requirements:
• 5+ years in online gaming or hospitality
• Experience with leadership and managing high-value clients
• Strong i...