Vip Customer Communications Executive - Sensitive (Italian)

As you contemplate your future, you might be asking yourself what’s the next step? Start your journey with us! We’re seeking an experienced VIP Customer Communications Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. You will manage sensitive complaints directly reporting to the VIP Customer Communications Team Lead. This role is a great opportunity to explore multiple eDO business areas, working cross‑functionally and deepening your knowledge of the e‑commerce, tourism and consumer industries.

Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo.
What you will do:

• Manage VIP and sensitive customer complaints;
  
• Manage customercomplaints received through our Social Care channels;
  
• Manage customercomplaints addressed directly to CSM members;
  
• Proactively ensure excellent service to these...