Found Description
The V.I.P Account Manager is responsible for the full 360° management of an assigned portfolio of RISCO's strategic and high-value customers, serving as the primary point of contact for all commercial, business, and relationship matters.
The role focuses on strengthening long-term customer partnerships, driving revenue growth within the assigned accounts, ensuring high customer satisfaction, presenting RISCO product updates and innovations, conducting product demonstrations and training sessions, and maintaining full and accurate documentation in the CRM system.
Key Responsibilities
1. Full Customer Management – 360° Ownership
- Manage and develop an assigned portfolio of V.I.P. customers.
- Serve as the main point of contact for all customer needs — commercial, operational, and technical (in coordination with relevant internal teams).
- Conduct regular business reviews to understand customer needs, st...