Videogames Customer Service Representative

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.Position SummaryPlayer Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
Responsibilities & QualificationsStrong written and verbal communication skills in English and Spanish.Ability to multi-task.Ability to easily adapt in a constant evolution environmentExcellent customer service skillsAbility to actively listen to instructions and execute tasks communicated.Full-time availabilityHigh School Diploma preferred but not required.Living in Mexico City or Estado de Mexico.Experience playing FPS games is essential.Availability to work rotating schedules: 8:00am to 5:00pm and 10:00am to 7:00pm.Availability to work at the office in Col. Del ValleCompensation & BenefitsSalary: $10,500 gross (before taxes)Bonus: $1,000 for working 45 hour shiftB...