Video Conferencing & Handheld IT Support Analyst

Aga Khan University is seeking an Analyst for Service Delivery specializing in Video Conferencing and Handheld support. The successful candidate will manage and troubleshoot videoconference equipment and provide end-user support for various IT services.

The ideal applicant will hold a Bachelor's degree and have 2-4 years of experience in IT support, demonstrating strong troubleshooting skills and the ability to maintain high customer service standards. Knowledge of networking and various operating systems is essential.