Found Description
Elevate vendor management effectiveness as a Vendor Performance Specialist at FCT. Collaborate with key partners to enhance service delivery and ensure high performance standards.
In this critical role within the Default Solutions division, you will report to the Manager, Collections and Recoveries. Your expertise in managing vendor performance will be essential in enhancing value for FCT’s diverse client base. Engage in monitoring, evaluating, and providing actionable feedback to law firms and collection agencies to drive improvements.
Key Responsibilities:
• Monitor vendor compliance with client expectations
• Analyze KPI reports for performance enhancements
• Manage communication regarding program updates
• Conduct vendor assessments and feedback sessions
• Participate in project meetings and system testing
Requirements:
• 3-5 years experience in Collections or Litigation
• Strong time management and pr...
In this critical role within the Default Solutions division, you will report to the Manager, Collections and Recoveries. Your expertise in managing vendor performance will be essential in enhancing value for FCT’s diverse client base. Engage in monitoring, evaluating, and providing actionable feedback to law firms and collection agencies to drive improvements.
Key Responsibilities:
• Monitor vendor compliance with client expectations
• Analyze KPI reports for performance enhancements
• Manage communication regarding program updates
• Conduct vendor assessments and feedback sessions
• Participate in project meetings and system testing
Requirements:
• 3-5 years experience in Collections or Litigation
• Strong time management and pr...
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