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Shopee Manila, National Capital Region, Philippines
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Join to apply for the Vendor Operations - Customer Facing (Crossborder) role at Shopee
Shopee Manila, National Capital Region, Philippines
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Join to apply for the Vendor Operations - Customer Facing (Crossborder) role at Shopee
- Coordinate and ensure compliance on delivery schedules, inbound/outbound processes, and inventory management to prevent delays or errors.
- Resolve operational issues, including incorrect deliveries, incomplete shipments, penalties, and buyer escalations.
- Monitor returns, refunds, and shop penalties, identifying recurring problems and addressing root causes.
- Ensure warehouse claims (damaged, expired, missing) are processed properly, with proper pre- and post-c...
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