Vancouver Donor Care Representative Needed

Join Make-A-Wish Canada as a full-time Donor Care Representative based in Vancouver. This role focuses on providing outstanding customer service and administrative support.
Candidates should have 1-2 years of relevant experience in customer service and a proven track record in data entry. You will play a pivotal role in managing office needs, entering donor data into CRM systems, and working closely with the fundraising team to enhance donor experiences.
Key Responsibilities:
• Deliver exceptional customer service in person and remotely
• Oversee daily office operations including reception
• Accurately enter and manage donor information
• Provide administrative assistance to fundraising directors
• Issue tax receipts and maintain stewardship communications
Requirements:
• Relevant educational background or equivalent experience
• 1-2 years' experience in data entry required
• Customer service experience essential
• Strong organizational skills and at...