Found Description
Lead valet operations at Fairmont Chateau Laurier, Ottawa’s iconic hotel. Ensure top-tier guest service while supervising the valet team and managing daily operations.
As a Valet Parking Supervisor, you will oversee the valet parking office's daily functions, ensuring outstanding service and guest satisfaction. Essential skills include robust customer service, team leadership, and financial accuracy in handling payments. Your role also emphasizes maintaining vehicle inventory and addressing guest concerns proactively to create a welcoming atmosphere.
Key Responsibilities:
• Greet guests warmly upon arrival and departure
• Manage cash transactions and maintain balanced audits
• Delegate guest car retrievals to valet attendants
• Train and develop staff to enhance service quality
• Resolve guest complaints to ensure satisfaction
Requirements:
• Proven customer service skills and supervisory experience
• Competence in Microsoft Office and Opera PM system
•...
As a Valet Parking Supervisor, you will oversee the valet parking office's daily functions, ensuring outstanding service and guest satisfaction. Essential skills include robust customer service, team leadership, and financial accuracy in handling payments. Your role also emphasizes maintaining vehicle inventory and addressing guest concerns proactively to create a welcoming atmosphere.
Key Responsibilities:
• Greet guests warmly upon arrival and departure
• Manage cash transactions and maintain balanced audits
• Delegate guest car retrievals to valet attendants
• Train and develop staff to enhance service quality
• Resolve guest complaints to ensure satisfaction
Requirements:
• Proven customer service skills and supervisory experience
• Competence in Microsoft Office and Opera PM system
•...