UX Operations Analyst I

Job Overview

We are looking for a UX Operations Analyst I to support our User Experience Team. Your role is to ensure the smooth running of knowledge management systems and maintain panel engagement and new panel recruitment. You will optimize the panel recruitment process, manage research tools, and ensure client panels meet size and demographic requirements while adhering to privacy protocols.

Responsibilities

• Grow, maintain, and optimize the research participant panel, including recruitment support and incentive budget management.
• Develop and manage survey templates, screeners, and scheduling procedures.
• Maintain and enhance the research report repository, coordinating with other teams to centralize insights.
• Create and uphold guidelines for consent, privacy, and data storage, ensuring compliance with data privacy regulations such as GDPR.
• Manage secure handling and disposal of personally identifiable informatio...