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UX director, Rakuten24 - FMCG Customer Strategy Department (C&M)

Rakuten

Japan, Tokyo, Japan Full time February 25, 2026

Found Description

Description

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Department Overview

he FMCG Customer Strategy Department is a business division that operates multiple shops on Rakuten Market, including Rakuten24, a direct sales service for daily consumer goods.
Rakuten24 is a first-party store operated by Rakuten itself on Rakuten Market, making it a rare position that allows you to gain experience as a business company while remaining within the company.

Our department contributes to the business by working on UI/UX improvements, web page production, data analysis, and marketing.
Not only are we limited to processes such as selling ads, driving customers to store pages through events, and delivering created products, but we are also involved in the entire business process, from product procurement to sales, page production, shipping, logistics, and UX confirmation until the product is delivered.

Rakuten24:

Position:

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